Results vary based on consistency. Many users experience immediate energy and cognitive benefits, with reduced inflammation and muscle soreness in days or weeks. Full-body benefits like improved skin health and fat loss may take 2-3 months of consistent daily use.

Longer treatments don’t necessarily yield better results, as cells can only absorb so much light. We recommend 10-30 minutes per treatment area.

Yes, using both red and NIR light simultaneously maximizes benefits. Red light at 660 nm enhances skin health and collagen production, while NIR light at 850 nm penetrates deeper, aiding muscle recovery and reducing inflammation.

We recommend protective eyewear due to the intense lights. If opting out, keep your eyes closed or look away from the light source.

NIR light is invisible to the human eye, emitting a faint light when active.

Red light therapy can aid in healing burns, cuts, scars, and other skin damage.

Red light is absorbed by skin cells, enhancing energy and skin health. NIR light penetrates deeper tissues, supporting inflammation reduction and pain relief.

Red Light Therapy involves treatments using LEDs to deliver natural red and near-infrared light wavelengths, offering therapeutic benefits without relying on heat.

Yes, it uses clinically-proven, safe red and near-infrared wavelengths. Always consult with a healthcare provider for specific health concerns

While RLT is non-invasive and drug-free, consult your healthcare provider if taking photosensitizing drugs.

Red light therapy is safe during pregnancy and postpartum, but consult a licensed medical doctor before use.

Our devices emit low EMF levels and are safe at the recommended usage distance of 6-12 inches.

Yes, medical-grade LEDs are the most effective for red light therapy, providing high-intensity output with minimal heat.

Yes, RLT is safe and effective for pets. Consult a healthcare provider if your pet has underlying conditions.

We do not recommend using RLT devices in a sauna due to potential heat damage.

Orders are processed and shipped from Vancouver, BC, Canada. International orders may incur additional duties, customs, and taxes.

Local or curbside pickup is not available to ensure health and safety.

Yes, we offer worldwide shipping and provide appropriate power cords based on your location.

To prevent delays and errors, we do not allow order modifications after placement.

We offer a 60-day trial period for most products and a 30-day trial for others. Returns must be postmarked before the end of the trial period for a full refund.

Our warranty covers defects in material or workmanship under normal use. We will repair or replace defective products or parts during the warranty period.

Prolight products come with varying warranty periods: 2 years for Pro models and 1 year for MiniLux and Cocoon models.